Reliable protection with a medical alert system can save you or loved ones during emergencies and after falls. These devices offer on-call support and fast dispatch with the push of a button. Our partners at ConsumerAffairs researched the best medical alert systems in Omaha to help you get quick assistance when it’s absolutely necessary.
Over 12 percent of the Omaha population is made up of people age 65 and over, according to the U.S. Census Bureau. This subset of the population is the group most likely to benefit from a medical alert system.
But medical alert systems aren’t just for the elderly and retirees, many of whom live in Omaha neighborhoods like Elkhorn, Midtown and Downtown. They also help people with medical disabilities like epilepsy or dementia. These devices help those who could gain from on-call support and access to emergency help.
Before purchasing a medical alert system in Omaha, consumers should consider the following factors:
Medical alert devices can be plugged into a landline connection and buttons can be placed throughout your house. These buttons generally operate within 500 feet of the landline connection.
Portable devices like watches or necklaces allow you to bring your alert system with you as you travel. Alert devices can operate off batteries or are connected to your mobile device with a cellular or Wi-Fi connection.
If you are unsure whether you’d like a landline or mobile product, some companies offer a 30-day risk-free trial to test out their product.
Medical alert systems can be purchased on a monthly or annual plan. Annual rates can protect users against rising monthly rates.
Some companies lease their equipment, and others charge a one-time equipment or activation fee. Most do not require long-term contracts or cancellation fees.
Some offer additional services for extra fees, like adding a spouse to your plan or adding a fall detection plan.
Insurance reimbursement and discounts
Medical alert companies do not bill third parties, but some customers submit their costs to their insurance companies. Medicare does not cover these costs.
Discounts are available for members of AARP, American Seniors Association, and other organizations.
Monitoring and response options
Customers can choose whether they’d like their devices to be monitored or unmonitored. Some devices track health activity, detect falls and monitor home security.
Users may choose if their device alerts only the call center or emergency services, or if they’d like family members to be alerted as well.
Installation and maintenance
Companies will ship the medical alert system to your residence in just a few days. All that is required is either landline or cellular service.
Medical Guardian offers six durable products with features ranging from fall detection to GPS connectivity to water resistance. Prospective customers can find out their risk score and the most compatible medical alert system by completing a two-minute questionnaire on the Medical Guardian website. Many customers are satisfied, but some have expressed frustration with the cancellation process and billing errors.
LifeFone provides home and on-the-go medical alert systems with fully waterproof wearable devices that provide support across the U.S. The company charges no installation or activation fees and allows you to cancel service at any time. Customers in Omaha say the company’s devices are comfortable and easy to wear.
MobileHelp offers versatile systems, GPS satellite tracking technology, MobileHelp Connect tools and a fall detection button. If you are unsure of which product to purchase, try their 30-day risk-free trial. Customers praise MobileHelp’s customer service and the system’s functionality, saying they feel safe using it in their homes and on the go.
LifeStation offers plans that cost less than $1/day, month-to-month agreements, waterproof equipment and 24/7 technical support. Customers are given a 30-day money-back guarantee and enjoy free shipping and easy setup. Omahans say the fall detection is dependable and the care specialists are responsive when needed.
Medical Alert offers a simple setup, automatic fall detection and a variety of products that work at home or on the go. At-home systems can be used with or without a landline, and the mobile system works wherever the AT&T cellular network does. Medical Alert provides each product with a 100% satisfaction guarantee, allowing customers to cancel anytime. Reviewers give the company largely positive feedback.
HomeSafe and GoSafe pedants and wristbands by Philips are water resistant and have automatic fall detection. Response associates, based in the U.S. and Canada, are available 24/7/365. The average answer time is 12 seconds and the average tenure of associates is seven years. Founded in 1974, Philips Lifeline was a pioneer of medical alert device technology and remains a leader today.