Every vehicle needs service whether it's routine maintenance or major repair. Finding a trustworthy auto repair shop can be a challenge. A reputable company should do quality work, give free estimates and be certified and insured. Our partners at ConsumerAffairs researched the best auto repair in Omaha to give you a head start on your search.
If you’re having a hard time choosing a mechanic in Omaha, you’re not alone. Ask for recommendations from friends, family, coworkers and on social media.
If you know what your car needs, look for shops in Omaha that specialize in that auto service. Otherwise, target your search for a trustworthy, experienced mechanic to diagnose the problem.
For significant repairs, auto service shops should give you a free, written estimate before the work starts. It’s a good idea to get estimates from multiple repair shops so you can compare prices before choosing. Also, ask if the shop guarantees estimates to be close to the final bill.
A trustworthy mechanic should be willing to show you what's broken and explain the repairs needed. Ask if the repair shop uses original equipment manufacturer or aftermarket parts. OEM parts are what your vehicle came with from the factory, but aftermarket parts are cheaper and made to similar specifications.
Next, see if the shop guarantees its work and for how long. Some facilities warranty their workmanship, while some might only warranty the parts they use.
When it comes to collision repair, it’s a tedious process to make your car look new again because it has to be painted several times using different types of paint. A good Omaha auto body shop should take the time to do it right and use high-quality paint to ensure the paint bonds properly to your vehicle.
Before you hand over your keys, make sure that your car is safe in the shop’s care. A responsible car repair shop should have liability insurance that covers your vehicle if damage or theft happen while it’s in their possession.
You should ask as many other questions as you need to feel comfortable leaving your car at a shop. Not all of these questions are universally useful, but consider asking:
How long have you been in business?
Do you have any specialties?
Do you offer financing?
Do you provide a courtesy car?
What licenses do auto repair shops in Omaha need?
Auto repair shops in Omaha are not required to be licensed by the state of Nebraska, so it’s important to find a shop that has the technical certifications to care for your vehicle properly.
National Institute for Automotive Service Excellence (ASE)
The gold standard for technician certification
Exams and job experience required
Multiple ranks available
Authorized by an automaker to specialize in a specific car make, model, technology or service
Stand-alone certification or possibly in addition to ASE certification
Automotive Oil Change Association
Includes training in the industry standards for lube centers
One of the best ways to find out if a mechanic is right for you is to schedule an oil change or a routine inspection and see if you’re satisfied with their work. If a mechanic meets your standards, you will feel comfortable bringing your car in for future repairs.
Exclusive Repair is a locally-owned auto repair shop in Omaha that has more than 30 years of experience servicing Honda and Acura vehicles. The shop offers services for routine maintenance, major repairs and everything in between. Online reviewers from Omaha praise how kind and personable the staff is, especially when explaining what repairs are needed.
Unique Auto is a family-owned and operated auto repair shop serving Omaha since 2001. The company performs mechanical and collision repair services. Omaha customers can book an appointment and get pre-qualified for financing on the company’s website. Local customers love the exceptional service they receive and say the staff is honest and knowledgeable.
Jensen Tire & Auto
Jensen Tire & Auto is a family-owned auto repair shop in Omaha founded in 1973 that now has 10 locations. ASE-certified technicians take care of everything from routine maintenance to the most complicated car repairs. Omaha reviewers praise the company’s fantastic customer service and speed of repairs.